FAQ
Frequently asked questions
Find answers to common questions about searching, booking, paying and staying.
How do I search for properties?
Enter your destination or city in the search bar, select your check-in and check-out dates, choose the number of guests, and browse our curated collection of verified hotels and apartments.
Is Oboko available in my city?
Oboko currently features verified hotels and apartments across major cities in Nigeria and is continuously onboarding new verified stays across Africa. Use the search bar to explore available properties in your destination.
How do I book a property?
Select your preferred hotel or apartment, choose your room type or dates, click Reserve or Book Now, enter your guest information, and complete your payment. You will receive an instant booking confirmation via email.
What payment methods do you accept?
We accept secure online payments powered by Paystack, including debit and credit cards (Visa, Mastercard, Verve), direct bank transfers, and USSD. All transactions are fully encrypted and protected.
How does verification work?
Every listing on Oboko is vetted under our Oboko Verified Standard. Our local team conducts verification checks to confirm property condition, ownership, host authenticity, and ensure that listed photos and amenities accurately reflect the actual property.
What if a property does not match its listing?
Every booking on Oboko is protected. If you arrive and find a significant discrepancy with your verified listing, reach out to our support team right away for prompt resolution or rebooking support.